Step 1: Check that the timezones between the devices and the server are the same timezone.
| Info | ||
|---|---|---|
| ||
Can you check your system time using the resource at https://time.is/? That is likely the problem; our server uses an authentication scheme to prevent against replay attacks by forbidding requests that are more then a minute off from server time. If you set your clock to the current time or reenable network time updates on the device (mobile or desktop) that should fix the issue. |
Windows Platform:
Step-by-step guide
- Check that the time-zones between the server and your mobile device are both the same.
Workaware has a plethora of security features to ensure that your valuable data is kept secure at all times; one such security feature involves an authentication scheme using time. In order to thwart replay attacks, Workaware forbids requests that are more than a minute off of the server's time.
Solution: Set your clock to the current time or re-enable network time updates on the device (All platforms mobile or desktop).
| Info |
|---|
Related articles
| Filter by label (Content by label) | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
| Page Properties | ||
|---|---|---|
| ||
|