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Hosting/data collection for the cloud based solution is compliant with Canadian and Alberta privacy laws and legislation (CASL and FOIPP). | Yes |
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A software solution that is secure, customizable (e.g. ability to add and delete data fields as required) and expandable for future needs (e.g. additional modules can be added). | Yes |
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Has an interface that is accessible, user-friendly, intuitive and easy to navigate. | Yes |
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Compatible with the major desktop browsers (Edge, Firefox, Chrome, Safari) and mobile devices (iOS and Android). | Yes |
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User defined roles with multiple levels of administrative roles, role based security and access control. | Yes |
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Has the capacity to manage multiple concurrent users. Minimum of 3 concurrent licenses required. | Yes |
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Have a dispatch module to allow assignment of incidents to security guards through the software and record shift activity of staff by location and position. | Yes |
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Able to handle unlimited user records. | Yes |
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Able to partition users to certain aspects of the database and restrict information access to specified users or groups. | Yes |
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History data upload. Data conversion to allow migration of past incidents to the software. | Yes |
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Test and production environments. | Yes |
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Administrators should have access to add, modify, remove users’ access to the system, have complete control over users’ accounts including passwords and configurations, and provide training on the system to other users, as required. | Yes |
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Clients have ability to report incidents online. | Yes | |
Ability to utilize/create templates for documents such as threat assessment tools and accident investigation templates. | Yes |
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Functionality Questions
Ability to query active or inactive reports by case number, date, user, subject name, subject, vehicle type, etc. | Yes |
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Track and report workplace accidents and near misses. | Yes |
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Able to accept various file formats such as word docs, excel docs, mpegs, jpegs, etc. | Yes | Form templates are PDF. Jpegs can be attached to those templates when filled and submitted. The document library (where static documentation is kept i.e. manuals, policies, procedures, etc.) can store any file type. |
Password reset option for users that forgot password. | Yes |
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Incorporate logo on reports. | Yes |
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Has notification requirement for escalation of incident reports. | Yes |
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Logs and tracks changes to incident reports. | Yes |
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Reporting Questions
Has a reporting tool that provides customized reports. | Yes |
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Allow authorized users to run reports and analyze data trends, risk mitigation, crime deterrence and performance metric purposes. | Yes |
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Provide statistical analysis (visual graphics) and assist in determining trends for areas of focus, based on reported activities | Yes |
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